Following up on quotes is critical, and we beleive it needs to be quick and easy, but still as personal as can be. Studies indicate that you're much more likely to get a response from a more personalized follow up email. (We didn't do the study, but our friends over at intercom have. More info here.)  

This template requires the reps profile information be properly configured. If you don't want to show their profile image, or their direct line, edit the last couple lines by deleting those elements, or replacing them with global store variables.
ie: {{=qn.store.phone}} versus {{=qn.user.phone}}.

NOTE: This follow up template assumes you've sent the customer a quote with a checkout link, and autopopulates a link to load their quote into the cart. If you send quotes w/out checkout links, you may want to have 2 follow up templates. One with the quote link, and one without. Code for both below ;-)

Use Quick Send

I generally send these by using the quick send button. If I know an order hasn't been placed, and it's time to follow up, I click the red button, and select my follow up template, and I'm done! 

Code for Personalized Follow UP Template WITH Checkout Link. 

(Double click to select all, then copy)

<table width="100%" cellpadding="0" cellspacing="0" style="border: 1px solid #e9e9e9; background-color: #fff; border-radius: 3px;" bgcolor="#fff">     <tbody>                                 <tr>                             <td style="vertical-align: top;" valign="top">                                 <h3 style="font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #000; line-height: 1.2; font-weight: 600 !important; font-size: 16px !important; margin: 10px 10px 5px;"><p style="font-family: Roboto, sans-serif; font-weight: normal;">Hi {{=qn.customer.name}},<br><br></p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><span style="background-color: transparent;">I wanted to follow-up and see if you needed any changes made, or anything else from me to help get this ordered. Just reply and let me know. I'll be quick to respond!</span></p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><span style="background-color: transparent;">For reference, I've included the link to your quote# <a href="{{=qn.store.cart}}?quoteId={{=qn.quote.id}}">{{=qn.quote.quote_id}}</a>. You can always checkout online, or give me call!</span></p><p style="font-family: Roboto, sans-serif; font-weight: normal;">Thanks so much!</p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><i style="color: rgb(102, 102, 102); font-family: &quot;trebuchet ms&quot;, sans-serif; font-size: large;">{{=qn.user.name}}</i><br></p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><img src="{{=qn.user.profile_img}}" style="float: none;">&nbsp; &nbsp;<img src="{{=qn.store.logo.url}}"><br><i style="color: rgb(102, 102, 102); font-family: &quot;trebuchet ms&quot;, sans-serif; font-size: small;">{{=qn.user.phone}} // {{=qn.user.email}}</i><br></p></h3></td></tr>                                     </tbody>                                 </table>                                                                                

Code for Personalized Follow UP Template W/OUT Checkout Link. 

(Double click to select all, then copy)

<table width="100%" cellpadding="0" cellspacing="0" style="border: 1px solid #e9e9e9; background-color: #fff; border-radius: 3px;" bgcolor="#fff">     <tbody>                                 <tr>                             <td style="vertical-align: top;" valign="top">                                 <h3 style="font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #000; line-height: 1.2; font-weight: 600 !important; font-size: 16px !important; margin: 10px 10px 5px;"><p style="font-family: Roboto, sans-serif; font-weight: normal;">Hi {{=qn.customer.name}},<br><br></p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><span style="background-color: transparent;">I wanted to follow-up and see if you needed any changes made, or anything else from me to help get this ordered. Just reply and let me know. I'll be quick to respond!</span></p><p style="font-family: Roboto, sans-serif; font-weight: normal;">Thanks so much!</p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><i style="color: rgb(102, 102, 102); font-family: &quot;trebuchet ms&quot;, sans-serif; font-size: large;">{{=qn.user.name}}</i><br></p><p style="font-family: Roboto, sans-serif; font-weight: normal;"><img src="{{=qn.user.profile_img}}" style="float: none;">&nbsp; &nbsp;<img src="{{=qn.store.logo.url}}"><br><i style="color: rgb(102, 102, 102); font-family: &quot;trebuchet ms&quot;, sans-serif; font-size: small;">{{=qn.user.phone}} // {{=qn.user.email}}</i><br></p></h3></td></tr>                                     </tbody>                                 </table>                                                                                            
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